Project Team: Glenn Fricke (PM), Shelby Giese (PC) and Chad Reed (Superintendent)
Project Size: 2,021 sf
Project Cost: ~145K
Project Duration: 8 weeks for multi-phase occupied space
Architect: Reilly & Associates
This TI was a multi-phased, occupied project that required careful coordination and a well-maintained job site as it was in a medical facility during the start of cold and flu season. Work included new paint, flooring and millwork in the reception, sick & well waiting areas; in addition to, building out two new call centers & offices. Not only was this suite occupied and fully functional during the TI, but it was a rather tight space to build out & store materials without affecting patients & employees. However, project Superintendent Chad Reed did not even bat an eyelash because 12 years at Dowling Construction has enabled him to run projects such as these in his sleep! He communicates often with the Office Manager, Regional Manager, and Property Manager so all parties involved feel at ease knowing the project is running smoothly. When issues do arise, Chad will not notify the customer until he can also present a solution. For example, the electrical ceiling was not to code— it looked like a rat’s nest of wires—but, before informing the client Chad proactively spoke with the electricians to incorporate bringing everything up to code into their scope. Dowling Const. aims to put out the fires before anyone is even aware of the smoke.
Below is a testimonial from the Regional Manager that highlights the success of this project and the unique qualities of Dowling Construction.
[Dowling Construction has] impeccable customer service! The entire Dowling team was a dream to work with. As a busy professional with multiple sites of responsibility, I was so impressed with their attention to detail, communication and responsiveness. Any inquiries I made, via email, were answered almost immediately and every face to face meeting resulted in a detailed account of the meeting delivered via email within hours. I never had to follow up on any outstanding inquiries or worry about the work being done at my site. It is clear that Dowling Construction appreciates their clients and strives to deliver great customer service, a stress-free experience and quality work.